My Bag

Embrace positive environmental and social values without compromising on quality or style

Shipping Policy

After placing an order, you will receive an order confirmation email from Edward & Lizzy, the seller will then be notified of the order. Once your order has been accepted and processed by the seller, they will then send you a shipping confirmation, with tracking information and estimated arrival date. 

Your order will be shipped directly from the sellers within 2 business days, or on the next business day for orders made over the weekend or bank holidays, unless it is pre-order or custom. All shipping charges will be displayed at checkout.

Please note that Edward & Lizzy cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.

Price is set in Euros and does not include duty and tax fees for international orders, which are responsibility of the customer in its country of residence.

If you would like to cancel an order or make any changes, please do so as soon as possible as your purchase will be prepared quickly for dispatch. Once cancellation is made prior to order processing, and Edward & Lizzy has confirmed that your order has been cancelled by email, you will be fully refunded through your original payment method. Product orders must be cancelled within 24 hours of purchase.